"This is all too common in the banking industry. Sadly, the expectations on individual bank workers is huge. They are expected to retain knowledge on so many different options there is going to be times where the information is incorrect at best and like this situation just plain misleading...
"This is all too common in the banking industry. Sadly, the expectations on individual bank workers is huge. They are expected to retain knowledge on so many different options there is going to be times where the information is incorrect at best and like this situation just plain misleading...