broadband

Cut the cost of your film fix

Chris Thomas — Mon, 22 Sep 2008 10:39:58 +0100

Traditionally, film fans had few choices when it came to keeping up with the latest releases – either make a trip to the cinema, wait for the film to arrive in the local video shop or wait even longer for it to be shown on terrestrial TV.

Why is switching internet provider such a pain?

Chris Thomas — Tue, 26 Aug 2008 10:01:40 +0100

Broadband has two characteristics that make it incredibly irritating. First, it’s become essential to our daily lives: we need it for everything from checking our bank account to checking train times. Second, most of us have no idea how it works, or what to do when it goes wrong.

Brits benefit from cheaper TV, internet and mobile rates

Rebecca Atkinson — Thu, 14 Aug 2008 10:28:37 +0100

In a world of rising prices, consumers will be pleased to hear that the cost of “communicating” has fallen.

A new report from regulator Ofcom found that in 2007 Britons spent more time than ever before watching television, surfing the net and talking on the phone – but are paying less for the pleasure.

The art of haggling

Chris Thomas — Mon, 28 Jul 2008 15:43:20 +0100

Some people seem to get a bargain on everything they buy, from a house or car to a sofa or mobile phone. Their gift of the gab seems to secure them a good price. But is haggling an art, or is it simply the case that if you don’t ask, you don’t get?

Online phishing scams on the rise

Rebecca Atkinson — Thu, 24 Jul 2008 16:23:01 +0100

More than 20,000 online ‘phishing’ attacks have been reported in the first half of this year, as criminals increasingly target the popularity of online banking, according to the UK’s payments association APACS.

Crackdown on internet pirates

Rebecca Atkinson — Thu, 24 Jul 2008 12:40:35 +0100

Internet users who illegally download music and films face a crackdown as part of a new initiative to wipe-out online piracy.

BT to launch "super-fast" broadband

Chris Thomas — Tue, 15 Jul 2008 17:41:13 +0100

BT has announced plans to provide "fibre-based, super-fast broadband" to up to 10 million homes by 2012.

Is paying for technical support worth it?

Chris Thomas — Mon, 09 Jun 2008 10:47:34 +0100

If a slow computer is driving you crazy, synchronising your mp3 player is making you mad or tuning into digital TV turning you doolally, how about getting the geeks in to help you out?

As our household gadgets grow in number and complexity, more and more companies are offering technical support either over the telephone or in person.

Clarity for consumers on broadband speed

Hannah Ricci — Fri, 06 Jun 2008 11:18:33 +0100

Ofcom has cracked down on internet service providers (ISPs) with a new Code of Practice aimed at providing consumers with greater clarity on broadband speeds.

The voluntary Code accompanies an extensive investigation by the regulator into concerns that consumers are being misled and misinformed when choosing broadband services by ISP

Avoid being stung by sneaky fees (part one)

Chris Thomas — Tue, 13 May 2008 10:41:42 +0100

We all know we're supposed to read the small print when signing up to new financial services, but with so much jargon to wade through it’s not surprising that so many of us don’t. In fact, more than half of new broadband customers admitted to not looking at the small print when signing contracts, in research by moneysupermarket.com.