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3 issues for £1

FSA

Worst firms for complaints to be named

Update: Mon, 01/02/2010 - 12:30
Financial firms that receive the most complaints from customers will be named and shamed for the first time this summer, under new plans announced by the watchdog. Read more

Standard Life fined £2.45m for misleading savers

Update: Wed, 20/01/2010 - 11:30
Pension provider Standard Life has been fined £2.45 million for misleading pension customers about underlying investment risks. Read more
Standard Life logo

Standard Life fined £2.45m for misleading savers

Update: Wed, 20/01/2010 - 11:57
Pension provider Standard Life has been fined £2.45 million for misleading pension customers about underlying investment risks. Read more
Man out of pocket

Broker banned for £400,000 con

Update: Tue, 19/01/2010 - 11:46
An insurance broker who conned customers out of nearly £400,000 has been banned by the financial regulator. Read more
Property

Mortgage lender fined over repossession policy

Update: Thu, 29/10/2009 - 12:45
One of the UK’s biggest specialist mortgage lenders has been ordered to pay a record £10.5 million for treating struggling borrowers unfairly and being too ‘trigger-happy’ with repossessions. Read more
Cash machine

What will new banking rules mean for you?

Update: Thu, 29/10/2009 - 10:15
The financial regulator is to start policing banks’ and building societies’ day-to-day contact with customers. But what will this mean for you? Read more

Victory for consumer rights

Update: Thu, 24/09/2009 - 13:46
Controversial plans to force consumers to take more personal responsibility when picking financial products have been ditched by the financial watchdog. Read more
Barclays head office

Barclays fined £2.45 million

Update: Wed, 09/09/2009 - 08:39
Barclays has been fined £2.45 million by the City watchdog for its failure to provide accurate transaction reports for its traders. Read more
Group of people

Nine million complaints against finance firms

Update: Thu, 03/09/2009 - 14:18
Nearly nine million complaints were made against financial services firms between 2006 and 2008, driven by grievances against current accounts and mis-sold mortgage endowments. Read more
A global HSBC branch

HSBC fined £3 million for losing customer details

Update: Wed, 22/07/2009 - 11:32
Banking giant HSBC has been fined more than £3 million for failing to protect its customers from fraud - and for losing the details of nearly 200,000 people in the post. Read more
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