Update: Thu, 04/03/2010 - 16:48
Scottish and Southern Energy will cut its gas bills for some customers by 4% from the end of March.
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Update: Thu, 25/02/2010 - 17:27
British Gas has unveiled a bumper 58% jump in annual profits just days after the energy regulator revealed the margin suppliers make on bills has increased over the past few months.
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Update: Wed, 02/12/2009 - 17:02
Energy companies will have to supply all UK households with smart meters over the next decade - but who will pick up the bill?
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Good news for energy companies: profits among the biggest players are up, thanks to
plummeting wholesale costs.
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Update: Fri, 09/10/2009 - 09:16
Energy bills could spike by as much as 60% over the next decade putting additional financial strain on households, the energy regulator Ofgem has warned in a new report.
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What is it about us Brits that we’re loath to complain when things go wrong and would rather doubt ourselves than query the things we’re told? I have lost track of the number of times I’ve smiled politely and pronounced a meal delicious when really I could barely stomach the stuff on my plate.
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Update: Fri, 25/09/2009 - 14:57
The big six energy suppliers have received some of the worst ever consumer satisfaction scores, rating even lower than banking providers, in the latest Which? annual survey.
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Update: Tue, 30/06/2009 - 10:44
The energy regulator Ofgem has urged suppliers to improve the way they deal with customer complaints, after a poll showed huge levels of customer dissatisfaction.
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Update: Thu, 25/06/2009 - 10:22
Energy suppliers are overcharging customers by an average of £74 a year by failing to pass on the cheaper cost of crude oil, an independent consumer watchdog has claimed.
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Update: Mon, 11/05/2009 - 10:19
Estimated bills and meter readings could soon be a thing of the past, with the government unveiling plans to install smart meters in every home by 2020.
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