Articles tagged "Customer Services Awards 2010"

Is good customer service dead?

Last updated: Mar 28th, 2011

Feature by Esther Rantzen

Esther Rantzen laments the decline of old-fashioned courtesy in service.

Moneywise Customer Service Awards: 2010 winners

Last updated: May 16th, 2011

News

Following a survey of more than 10,000 consumers, Moneywise is pleased to announce the winners of its Customer Services Awards 2010.

Financial complaints soar

Last updated: May 12th, 2010

News

The number of complaints about financial services increased significantly during the second half of 2009 due to the amount of backdated complaints related to unauthorised overdraft charges.

Which financial providers offer the best service?

Last updated: May 5th, 2010

News by Rachel Lacey

From banks and credit card providers to insurance companies and lenders, we reveal the financial firms that are in the running for a customer service award in the Moneywise Customer Service Awards 2010.

FSA slams banks over poor service

Last updated: Apr 28th, 2010

News

The FSA has criticised five banks for the way they deal with customer complaints. If you aren't happy with your bank find out what you can do to get your problems fixed.

Your most trusted companies: the shortlist

Last updated: May 5th, 2010

News by Rachel Lacey

We reveal the shortlists for the most trusted financial services companies in the Moneywise Customer Service Awards 2010. From banks and credit cards to insurers and lenders, which providers can you put your faith in?