Articles tagged "Customer Services Awards 2009"

Don't put up with poor customer service

Last updated: Aug 23rd, 2011
Feature by Johanna Gornitzki
Companies that fail on customer service pay the price, while the ones that put customers first will be rewarded with loyalty. Johanna Gornitzki explains how to can track down the companies you can trust.

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Energy suppliers slammed for bad customer service

Last updated: Jun 30th, 2009
News
The energy regulator Ofgem has urged suppliers to improve the way they deal with customer complaints, after a poll showed huge levels of customer dissatisfaction.

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Customer Service Awards 2009 - the winners

Last updated: May 3rd, 2011
Feature
The results are in from Moneywise’s Customer Service Awards – find out the UK’s most trusted providers as voted by you.

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The Results - Overall Most Trusted Company

The winner of the overall most trusted company: Nationwide

The Results - Most Trusted Companies

Motor Insurance provider

Winner: Swiftcover

Runner-up: Saga

Home insurance provider

Winner: LV=

Runner-up: Saga

Travel insurance provider

Winner: InsureandGo

Runner-up: Alliance & Leicester

Income Protection provider

Winner: Legal & General

Runner-up: Norwich Union

The Results - Best Service Awards 2009

Best current account – online services

Winner: First Direct

Runner-up: Smile

Best current account – call service

Winner: First Direct

Runner-up: Smile

Best current account – branches

Winner: Royal Bank of Scotland

Runner-up: Nationwide

Best Customer Service

The shortlisted companies in the ‘Best Customer Service’ categories are as follows:

Most Trusted

Part one of this shortlist, comprising the ‘Most Trusted’ financial service companies in Britain is revealed below.

PR

For Immediate Release
7 May 2009

Moneywise Customer Service Awards 2009 – Who Can You Trust?

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