broadband

Brits benefit from cheaper TV, internet and mobile rates

Update: Thu, 14/08/2008 - 09:39

A new report reveals that the cost of watching television, surfing the net and talking on the phone has fallen, despite Brits spending more time than ever before on these activities. Read more

The art of haggling

By Emma Lunn Update: Tue, 29/07/2008 - 10:48

British consumers are paying a high price for their reluctance to haggle. Emma Lunn reveals how the gift of the gab can save you money on a whole range of products. Read more

Online phishing scams on the rise

Update: Mon, 18/08/2008 - 15:19

More than 20,000 online ‘phishing’ attacks have been reported in the first half of this year, as criminals increasingly target the popularity of online banking, according to the UK’s payments association APACS. Read more

Crackdown on internet pirates

Update: Thu, 24/07/2008 - 12:00

Internet users who illegally download music and films face a crackdown as part of a new initiative to wipe-out online piracy. Read more

BT to launch "super-fast" broadband

By Chris Thomas Update: Thu, 17/07/2008 - 11:28

BT has announced plans to provide "fibre-based, super-fast broadband" to up to 10 million homes by 2012. Read more

Is paying for technical support worth it?

By Emma Lunn Update: Wed, 11/06/2008 - 11:26

Growing numbers of us are turning in desperation to IT help specialists to sort out our home computer, TV and gadget problems. Emma Lunn checks out what's on offer, and asks if there are any better-value options. Read more

Clarity for consumers on broadband speed

Update: Fri, 06/06/2008 - 10:26

Ofcom has cracked down on internet service providers (ISPs) with a new Code of Practice aimed at providing consumers with greater clarity on broadband speeds. Read more

Avoid being stung by sneaky fees (part one)

By Hannah Ricci Update: Fri, 06/06/2008 - 14:13

Many of us skip reading the small print when it comes to mortgages, credit cards, insurance and even broadband. But, as Hannah Ricci explains, you may end up getting stung by sneaky charges buried in the jargon. Read more

Get the best broadband deal

By Harriet Meyer Update: Tue, 10/06/2008 - 16:17

You're probably paying more than you need to for your broadband. Harriet Meyer shows how easy it is to switch provider and find a broadband option that's right for you. Read more

Broadband customers pay £70 million for technical support

Update: Thu, 21/02/2008 - 17:31

Broadband customers are being charged as much as 50p a minute for seeking technical support - costing them around £70 million a year. Read more