Beat rip-offs...

How to get a refund on faulty goods

Fri, 05/03/2010 - 10:05

Many people don't take back faulty items because they are unsure what their rights are. Rebecca Atkinson explains how to get your money back.

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The shocking truth about council fines

By Sarah Coles Update: Fri, 05/03/2010 - 10:34

Sarah Coles investigates how local councils are using a raft of new rules and penalties to top up their flagging funds. Read more

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Don't get stung by these hidden broadband costs

By Rebecca Atkinson Update: Wed, 10/03/2010 - 11:27

Before you sign up for a new broadband deal, make sure you look closely at the small print - or risk being stung by these hidden extras. Read more

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Are you being ripped-off by fund charges?

By Rob Griffin Update: Mon, 15/02/2010 - 17:24

Funds rack up a whole array of charges that can have a dramatic impact on your returns. Rob Griffin helps you get to grips with what exactly you are paying. Read more

How to spot a cowboy tradesman

By Emma lunn Update: Wed, 03/03/2010 - 12:58

Dishonest tradesmen cost homeowners a small fortune, but there are ways to avoid being a victim, as Emma Lunn shows. Read more

How to deal with doorstep energy salespeople

Update: Tue, 19/01/2010 - 10:38

Households have been warned to be on their guard against doorstep energy salespeople, despite new rules that aim to offer consumers greater protection. Read more

Avoid this travel rip-off

Update: Fri, 08/01/2010 - 23:21

People looking to book flights during January have been warned to watch out for a common practice that could see you fork out a shocking 243% more than another passenger on your flight. Read more

Avoid this Christmas shopping scam

Update: Fri, 04/12/2009 - 11:08

The Metropolitan Police has busted more than 1,000 websites selling fake designer good - find out how to spot an online scam and what to do if you fall victim, Read more

Top 10 complaints - and how to resolve them

By Hannah Ricci Update: Wed, 20/01/2010 - 16:08

Complaints against financial providers have risen steadily during the recession. Hannah Ricci looks at our top 10 complaints and shows how best to go about getting a resolution. Read more

Get your financial disputes fixed

Fri, 20/11/2009 - 10:53

As a nation, we’re not the best at complaining – but making the effort to speak up when things go wrong is often well worth it. In this episode of Moneywise TV, Rachel Lacey looks at the art of getting your financial gripes sorted.

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