Get your financial disputes fixed
As a nation, we’re not the best at complaining – but making the effort to speak up when things go wrong is often well worth it. In the latest episode of Moneywise TV, Rachel Lacey speaks to David Cresswell, head of communications at the Financial Ombudsman Service, and reveals the art of getting your financial gripes sorted.
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My friend has received a letter saying she owes 500.00 in tax. She is retired but was recently employed by a local authority. She has complained but was told she still owes it. Is there anything else she can do?