How I made £100 from my bank
Moneywise always talk about how easy it is to switch current accounts. Johanna Gornitzki decided to practice what we preach - here's how she got on.
I always talk about how easy it is to switch current accounts, but have to confess I've never done it myself. So after years of being unhappy with Barclays I've finally taken the plunge.
Choosing what bank to switch to was easy. First Direct not only came top in our Customer Service Awards this year but also offers £100 to switch so it's a no-brainer.
I filled out a form on First Direct's website and a few days later got the paperwork saying I've been accepted. All I had to do was to list my direct debits and then First Direct promised to sort the rest out.
So how did it go? Well, all the direct debits went out apart from one, which turned out to be a bit of a pain.
First Direct blamed Barclays, which in turn blamed First Direct, while the direct debit company blamed me.
After spending a couple of hours shouting down the phone it turned out, unsurprisingly, it wasn't my fault and nor was it the fault of the banks, so the direct debit company had to stuff its £25 late payment fee it had threatened me with.
While it all worked out in the end I'd hoped it would've been a bit simpler. But I'm still happy with my switch and now I've got £100 to spend on whatever I like!