Ryanair is revamping its customer service to provide a better experience for passengers. Does this make you more likely to fly

Your Comments

I fly 6 times a year with Ryanair ie 12 flights and never have a problem because I obey the rules!
I get really fed up with "complainers" who turn up with bulging cases and are annoyed they have to pay extra or those who book priority boarding yet turn up late after everyone has started boarding.
Ryanair staff are friendly, efficient and in my opinion more helpful than Easyjet ( I did have one Easyjet flight last year) - all airlines have rules and limitations.
Ryanair fares will seldom be bettered.
They also communicate clearly and send repeat email reminders about flights.
No excuse to turn up without boarding passes, excess baggage etc!!