The idea that banking is free is a "dangerous myth," according to Andrew Bailey, who is set to become the chief regulator of the financial services industry.
A new card scam in which people are tricked into handing over their bank card details and pin numbers has seen customers duped out of £1.5 million since the beginning of 2011.
While shopping around for products like insurance and loans is starting to become second nature, Brits are still failing to review their current account even when they're not happy with the service.
National Savings & Investments' Investment Account has gone back on sale today, paying a higher rate of 0.75% before tax (0.6% after tax). It had previously paid 0.2%.