PPI reclaiming deadline set for June 2019


Victims of PPI (payment protection insurance) mis-selling should get their claims in now, as a deadline for complaining has been proposed for June 2019.

Regulator, the Financial Conduct Authority (FCA), first mooted the idea of imposing a cut off on PPI claims last year.  

Today it says it wants a rule setting out a PPI complaints deadline to come into force by the end of June 2017, with the cut off point for submitting claims falling two years after, at the end of June 2019.


The FCA will now consult on this proposal, with a decision expected by the end of December 2016.

Andrew Bailey, chief executive of the FCA, says: “Putting a deadline on PPI complaints will bring the issue to an orderly conclusion in a way that protects both consumers and market integrity.”


The FCA will also report back in December with its rules and guidance on handling PPI complaints in light of the Supreme Court judgment in the Plevin vs Paragon case. It expects these rules would then come into force by the end of March 2017.

The Plevin ruling in November 2014 held that claimant, Susan Plevin, was treated unfairly by her lender, Paragon Personal Finance Ltd, because she wasn't told about the large amount of commission that was taken from her PPI payment.

This case is a different challenge for the PPI industry to deal with, as PPI claims normally centre on the product being either mis-sold or unsuitable. 

Been mis-sold PPI? Complain

If you think you’ve been mis-sold PPI, you first need to complain to your lender. If you don’t get a response within eight weeks, or you’re unhappy with the response you get, you can take your case to the free Financial Ombudsman Service.

Use our PPI template letter to help with your claim.

You do not need to pay a claims management company to submit a complaint for you; these will typically take about 25% of any redress you’re given.

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