eBay users urged to change passwords after cyber attack


eBay users have been told to change their passwords following a cyber attack on one of the online giant's databases.

The auction site's database contained customers' passwords and other non-financial data such as date of birth and addresses.

While there is no evidence of unauthorised activity on users' accounts, eBay said changing passwords would be "best practice" to help ensure their security.

The company said data for its PayPal service is stored separately and there is no evidence it had been accessed. But it advised any members who use the same login details for other sites to change their passwords for them as well.

Explaining the attack, a post on eBay's website said: "Cyber attackers compromised a small number of employee login credentials, allowing unauthorised access to eBay's corporate network."

It added: "Information security and customer data protection are of paramount importance and eBay regrets any inconvenience or concern that this password reset may cause our customers."

Changing your password? Check out Moneywise's guide to scam-proofing your login details.

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Your Comments

Ebay should have been more upfront on this issue. I can understand customer's dispair at having to go through the hassle of making sure each account has a unique password, but this is essential. Hacking does seem to be increasingly prevalent.
Without guidance, how does the average user safely keep track of of their passwords? One way is to use a Password Manager, which seems easy, but there are drawbacks. From experience, there are some excellent eBooks on password creation and management, which are very good value (especially when you think of the alternative).
Don't struggle, check it out.