Fidelity undercuts Hargreaves Lansdown with new fees


Fidelity Personal Investing has introduced a new charging structure that aims to beat rival platforms such as Hargreaves Lansdown.

The majority of its customers - those with accounts worth up to £250,000 – will pay a fee equivalent to 0.35% of their holdings, while wealthier clients with accounts between £250,000 and £1m will pay just 0.2% a year.

The firm also said it has negotiated competitive deals with fund managers so that the average annual management charge (AMC) across the 2,000-strong fund universe will be: from 0.35% for multi-asset funds; from 0.2% for actively-managed funds; from 0.15% for bond and gilt funds; and from 0.09% for tracker funds

But the AMC on vehicles that are included in Fidelity's Select List of around 140 funds will average 0.64% - meaning investors must pay more if they wish to invest in a Fidelity-recommended fund.

The new charging structure appears to be a direct challenge to Hargreaves Lansdown, the biggest platform in the UK, which last week announced fees of 0.45% for holdings up to £250,000, and 0.25% for accounts worth between £250,000 and £1 million.

Fidelity could have undercut Hargreaves Landown on AMCs too. While Fidelity's Select List funds have an AMC of 0.64% compared to 0.54% for Hargreaves Lansdown's Wealth 150; the lowest AMCs for all funds appear very low indeed at Fidelity.

In a further challenge to Hargreaves Lansdown, Fidelity is offering to rebate any exit fees paid by investors exiting rival platforms – Hargreaves Lansdown last week announced exit fees of £25 plus VAT, along with £25 plus VAT to exit each fund.

Fidelity is also not charging any exit fees.


The new changes being imposed by Fidelity and Hargreaves are the result of the Retail Distribution Review, which is banning the payment of commission on the sale of funds to make it easier for investors to compare fees. As a result investment platforms have been in the process of restructuring their charges. Most now charge an account or platform fee and either rebate commission via the retail shares, or sell so-called 'clean shares', which have a lower AMC that does not include the payment of commission.

Fidelity said someone who invests £10,000 in an Isa, choosing funds from the Select List, will now pay on average £99 a year, with no additional charges, "whether they want to phone us, receive a paper statement or switch their funds every day. – whereas Hargreaves Lansdown is charging £10 plus VAT per six-month paper statement.

Mark Till, head of personal investing, added: "This represents a significant saving for our investors, who would have paid £175 previously."

However, Justin Modray of Candid Money, said: "It is no surprise that Fidelity has chosen to undercut Hargreaves Lansdown on price, but then that was hardly going to be difficult. However, charging 0.35% on the first £250,000 invested still looks expensive in most cases and Fidelity has missed a golden opportunity to start a real platform price war.

"On the bright side Fidelity is at least treating customers fairly be retaining its policy of no exit fees, unlike Hargreaves Lansdown which is introducing penalties from 2 June."

While Fidelity and Alliance Trust Savings are currently allowing fee-free in specie transfers in light of their new pricing models, Hargreaves Lansdown is not permitting fee-free transfers unless they are converted into cash. 

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We used Hargreaves Lansdown as our financial advisers some time ago. We had such an issue with them we took our case up with the Financial Ombudsman as they had lost us a lot of money. We did win the case and they had to pay compensation. It is a case of buyer beware. We certainly would not recommend them to anyone.

I have been with Hargreaves Lansdown for over 10 years now and they the hold a considerable 6 figure sum of my investments. I have never had a single problem with them and find they are a most proffessional financial company.I would recommend them 100%.As for the new cost structure I'll wait to see how the  the market settles down over the next few months.