Your banking crisis questions answered

Last updated: Oct 17th, 2008
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With the banking crisis changing by the day, confusion about what exactly has happened and how it will impact customers, savers, borrowers and taxpayers is rife.

To help you decipher exactly what it happening – and how it will affect you and your money – Moneywise TV has filmed a special episode addressing your concerns and queries. You can watch the episode here.

And below, read a selection of queries and our answers. If you have any more then don't hesitate to get in touch.

Q: Ronald Pitt - I have a drip feed ISA account with RBS. Is it safe?

A: You don’t say whether your ISA is cash or stocks and shares.

Assuming it is cash, then your money is protected under depositor protection rules.

Like other UK banks, Royal Bank of Scotland is authorised by the Financial Services Authority (FSA) and, as such, comes under the protection of the Financial Services Compensation Scheme (FSCS). Any money held in an RBS account (including ISAs) is therefore guaranteed up to £50,000. Anything over this amount could potentially be lost if the bank was to collapse.

The FSCS will only issue redress up to £50,000 per customer per bank – therefore, if you have more than £50,000 with the same bank or with two or more banks that share the same FSA authorisation, then again the surplus amount could be at risk. The FSCE defines “bank” as the name the institution is regulated/authorised as.

In the case of Royal Bank of Scotland, it is authorised as RBS. Other institutions that share the same authorisation are: The One Account and Virgin Money.

Other banks in the RBS group of companies include NatWest and Ulster Bank – however, both these firms have their own FSA authorisation and are not counted as the same bank by the FSCS.

If you do have more than £50,000 with Royal Bank of Scotland (either in one account or spread across different accounts in Virgin or The One Account) then you should consider moving the excess into a new account that has its own authorisation.

If your ISA is stocks and shares, then different protection rules apply; investment plans are protected under the Investment Compensation scheme. This will pay out if the company goes bust, but not if stockmarket turmoil eats into your returns. The maximum level of compensation you may receive from the scheme is £48,000 (100% of the first £30,000 and 90% of the next £20,000).

Q: Guest - I will need my savings within the next six months. Should I move my money from ING (Kaupthing) bank?

A: If your savings account was/is instant access then you should be able to access your money when you need to. If your account was/is fixed-rate then you could lose your interest if you close it early. ING Direct’s fixed-rate account is subject to 90 days loss of interest if it is closed early. However, when I contacted ING Direct about your query it says you will be subject to Kaupthing’s early closure rules, not ING's.

I suggest you check your terms and conditions, or contact ING Direct and explain what sort of account you have – they should be able to confirm whether you face an early-closure penalty or not.

For your information, ING Direct is covered by the FSCS and the Dutch deposit protection scheme, which guarantees money up to €100,000 (£77,000).

ING Direct is part of the Dutch bank ING Group, which has assets in excess of £1 trillion, and 85 million customers.

Q: Liz - I used my allowance for this year to open a new ISA with Icesave. I understand I will eventually get a letter explaining how to access my money and I believe that interest will only be from when Landsbanki was closed. But my question is will I be able to re-use my 2008-9 allowance to take another ISA?

A: This is an issue that will be affecting a lot of people. Northern Rock ISA savers who withdrew their money in the run-up to its collapse (the ‘run’ on the bank) were allowed to keep their ISA status, via ISA transfers rather than compensation.

ISA rules state that if the money is withdrawn then you lose your tax-free status – however, the Treasury has explicitly said ISA savers will not be disadvantaged by the collapse of Icesave.

A statement regarding this issue reads: “Arrangements are being put in place to ensure that all ISA customers of Icesave will continue to benefit from the tax-free status of their accounts.”

Q: I have my mortgage, savings and loan account all with the same Building Society (Woolwich), should I consider moving my savings account to another Building Society?

A: The FSCS takes into account any debt you owe to an institution when calculating compensation and deducts this from your redress. At the very least this would seriously eat into your saving compensation, but would most likely wipe any redress out. This won’t mean you’ll wave goodbye to your cash – it will just be used against any debt.

Just to clarify, Woolwich is no longer a building society – it demutualised in 1997 and is now owned by Barclays Bank.

Like other banking groups, Barclays has opted to register its main brand and Woolwich as Barclays on the FSA register. This means that, in the eyes of the Financial Services Compensation scheme, both these firms count as just one bank.

As deposit compensation is per customer per bank, you are only covered up to £50,000 for any money held in a bank authorised as Barclays – i.e. Woolwich or Barclays.

So, if you do decide to move your savings away from Woolwich (where your mortgage and loan are) then don’t move your money into a Barclays’ account as this will not offer any more protection.

Q: DC60 - We have accounts with three different banks, one is [Lloyds] T.S.B. also Natwest, And lastly Egg, previously Prudential, As its possible for these different names to be part of the same institution, therefore only qualifying for one £50,000 i set about trying to see if I could find out, I am still not sure. Can anyone help?

A: It isn’t actually that easy to find out how banks are authorised – all the information is technically available on the FSA register, but as I expect you’ll already know, this is not exactly clear! Plus, there are a few exceptions – for example, Virgin Money has its own FSA authorisation but its saving divisions is authorised as HBOS.

For you, the most important thing to know is that your three accounts are considered as separate in the eyes of the FSCS.

Lloyds TSB is authourised as Lloyds TSB, NatWest as NatWest (although it is part of the RBS group it is authourised as a separate bank) and Egg is authourised as Egg (although it is owned by Citibank).

Lloyds TSB is also the authorised name for Cheltenham & Gloucester and Cheltenham & Gloucester Offshore,

NatWest is also the authorised name for Natwest Offshore.

Q: Ron S - I have two annuities and wonder how secure are these in view of the financial crisis? One is aware of guarantees on banks and building societies but what about pensions that are being paid from private financial institutions?

A: Good question. Annuities are protected by the Pensions in Payment protection scheme. This means 100% of the first £2,000 “cash equivalent” is guaranteed with any outstanding balance (unlimited) “cash equivalent” receives 90% protection.

In this context, “cash equivalent” would be calculated as how much it would cost to re-buy the same annuity taking into account your personal circumstances (i.e. the fact that you will be older than you were when you first bought the annuity means you will now have a shorter life expectancy. This would actually boost your annuity payments).

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i keep reading that mortgage borrowers shouldt worry and to keep on paying but is it possible that a bank could cancel a mortgage even if it hasnt come to term or the end of the discount - ie i still have 15 years on my mortgage but can nationwide redeem the loan now? I know it probably wouldnt as it would cause the house market to crash but COULD it?

I have a drip feed ISA acciunt with RBS. Is it safe?

I will need my savings within the next six months. Should I move my money from ing (Kathing) bank.

I used my allowance for this year to open a new ISA with ICESAVE.I understand I will eventually get a letter explaining how to access my money and I believe that interest will only be from when Landisbank was closed.But my question is will I be able to re-use my 2008-9 allowance to take another ISA?

I have my mortgage, savings and loan account all with the same Building Society (Woolwich), should I consider moving my savings account to another Building Society?

We have accounts with three diffirent banks, one is T.S.B. also Natwest, And lastly Egg, previously Prudential, As its possible for these different names to be part of the same institution, therefore only qualifying for one £50,000 i set about trying to see if i could find out, 'in a clear to understand way' what banks were part of the same institution, There is something on Martins Money saving site, But even after looking at that, i am still not sure. Can anyone help?

Hi - just a quick response to DC60's question as you raise a really important point.

The best place to find out exactly how your bank/s are authorised is the FSA's register (click here to visit the website)

However, the website is not always that easy to interpret... Moneywise is in the process of compiling a comprehensive list of the UK's banks and how they are authorised which should hopefully be a lot easy to navigate your way through.

In the meantime, Lloyds TSB is authorised as Lloyds TSB, NatWest as NatWest (although it is part of the RBS group it is authorised as a separate bank) and Egg is authorised as part of Citigroup.

Lloyds TSB is also the authorised name for Cheltenham & Gloucester and Cheltenham & Gloucester Offshore.

NatWest is also the authorised name for Natwest Offshore.

Citigroup is also the authorised name for Citibank.

So your saving accounts will NOT count as one account. However, if you have your mortgage or loan with any of the above brands bear in mind that outstanding debt will be deducted from your savings before any compensation is paid.

Hope that helps a bit!

I have two annuities and wonder how secure are these in view of the financial crisis. One is aware of guarantees on banks and building socities but what about pensions that are being paid from private financial institutions?

In 1992 my wife and I took out PEP'S with Sun Life of Canada, invested in their Managed Assets Fund, we then added to this in two subsequent years.
In 2001 Sun life got out of this business and transferred our monies to Credit Suisse.
I was aware that Sun Life during its operation of the PEP fund, had a cash fund that one could transfer ones assets to whilst still maintaining the PEP tax efficient wrapper.
In late 2007, wishing to get out of the equity market, I enquired of Credit Suisse if they had a cash fund that I could transfer these PEP's into and still maintain the tax efficient wrapper as existed in Sun Life and was told NO!
Looking back on it now I should have said sod the tax advantage and just sold out and put it in the building society.
If in 1992,3&4 we had just put the cash in the building society we would have been a lot better off at this point when in our 70's we need it most. No doubt in time it will recover but I dont know how long we have got.

I post this comment as a warning if needed to others.

I also ask Monewise to place before Government a petition requesting a change in the ISA rules to allow equity ISA's to be transferred to cash ISA's. (at the moment its a one way traffic --the wrong way)
After all its the government who keeps pressing us to take responsibility and make provision for our old age. Without this provision we are faced with a penal disincentive, as we do not have proper control over where our hard earned cash is invested.
Only the fund managers seem to benefit from our reluctance to move our money outside the Tax efficient umberella

Apologies - Egg is actually authourised as Egg, not as Citigroup! A classic example of how hard the FSA register is to navigate sometimes.

Hi. I have an ISA investor account with halifax. Will the ISA returns decrease under the part-nationalisation? Should it be a good idea to switch to independent bank like Barclays? - Or being part government means it is more safer to keep investing in halifax now? Many thanks for your advice.

I wondered what will happen to IceSave customers who have their savings in "fixed rate" one year schemes. Do they get them back during november like everyone else?