Rachel is the editor of Moneywise
Likes: Helplines manned by people rather than computers
Dislikes: Small print
Top Tip: Remortgage, remortgage, remortgage!
Hannah is a personal finance journalist at Moneywise magazine.
Likes: Honest tradesmen
Dislikes: Estate agents
Top Tip: Use your ISA allowance every year
Jeff is senior reporter at Moneywise magazine.
Likes: Jargon-free communication
Dislikes: Property Obsession
Top Tip: Know your consumer rights
Rebecca is news editor of Moneywise.co.uk
Likes: Free financial advice
Dislikes: The rising cost of... everything!
Top Tip: Use your ISA allowance
Sarah Coles is a freelance columnist for Moneywise
Likes: Asking enough questions until I find the catch
Dislikes: Organisations that make you jump through endless hoops to get a good deal
Top Tip: Make time for the small print
Tony is Consumer Champion of the Year 2006 and 2007.
Likes: The internet, particularly message boards, as a source of instant information.
Dislikes: Products with terms and conditions so complicated that you need a PhD to understand what you're buying.
Top Tip: Be cynical! The cynic is often safest.