Moneywise Mortgage Awards 2009

The UK’s once sun-drenched property market is now suffering from severe bad weather.

Historically low interest rates, house prices around 22% off their 2007 peak and desperate government bailout measures have done little to melt the frozen mortgage landscape – and lenders are still reluctant to grant a mortgage to anyone without a substantial deposit.

The current economic uncertainty has curbed the appetite of mortgage banks to lend. Mortgage approvals have fallen dramatically since 2007 with the most competitive loans reserved for people with large deposits (or equity stakes if they're remortgaging) and squeaky clean credit histories.

However, just because there is a chill in the air it doesn’t mean that the demand for mortgage products has disappeared. House prices may have further to fall, lenders may well remain reluctant to lend and the economy may remain in the doldrums for some time to come – but none of these factors can ever remove the need for a roof over our heads.

It is with all these factors in mind that Moneywise is pleased to announce the winners of this year’s Moneywise Mortgage Awards. In such a difficult and challenging climate, it’s crucially important to find a mortgage lender that consistently offers the most competitive products on the market.

So whether your current mortgage 
is coming to an end and you don’t know where to turn, you’re looking to finally jump onto the property ladder 
or you’re a landlord looking for a new deal or investment opportunity,  you can be sure that a Moneywise Mortgage Award winner has time and again proven itself ahead of the pack and deserves your valued business.


Economic uncertainty abounds and job security is not what it once was, so knowing precisely how much you need to put aside to cover your mortgage costs each month is of even more importance.

These mortgages enable borrowers to plan for the future by allowing them to lock into their rate over a fixed term, typically two, three or five years. But choosing the wrong fixed-rate deal can leave you out of pocket, as the true cost paid over the product’s term is not just based on the rate achieved.

High fees can wipe out gains made by low rates, for example, while percentage-based exit fees can be punishing if you have a large sum outstanding.

With this in mind, our judges deemed Cheltenham & Gloucester to be the worthy winner this year. “C&G deserves the award for its consistent approach in the pricing of its fixed-rate products, as well as offering added incentives including overpayments, free valuations and free legal fees,” says David Hollingworth, mortgage specialist at London & Country mortgage brokers.

The award of highly commended goes to HSBC, with our judges praising the banking giant for offering eye-catching and competitive fixed rates in its quest to grab market share from rivals.


Although the five successive base-rate cuts by the Bank of England from October 2008 sorely punished savers, interest rates on new lifetime tracker mortgages remained stubbornly high.

Nevertheless, these deals became a popular option last year with borrowers keen to take advantage of the Bank of England’s attempts to spur the UK’s flagging economy – a lucky few paying off existing tracker deals actually saw their monthly interest payments fall close to zero.

A word of caution, however, as although interest rates may well stay low for some time, they will have to rise eventually and if you are on a tracker mortgage you must be confident you can afford for your repayments to increase.

Our panel crowned Woolwich the winner in this category, not only for offering its customers the most competitive rates and loan-to-values, but also for products that gave borrowers added peace of mind.

Sally Laker, managing director of mortgage broker Mortgage Intelligence, says: “Woolwich always tends to have market-leading products with headline rates and incentives. And although some of these are capped, they do provide customers with additional security against volatile market conditions.”

Runner-ups in this category are HSBC and First Direct, both for offering low rates and LTVs.


Borrowers that chose a discounted rate mortgage last year will also have had good reason to cheer their decision as these products are linked to the lender’s standard variable rate (SVR), which is in turn linked to Bank of England base rate. However, because a lender has free rein over when it moves its SVR, these deals often work out more expensive than trackers in the long-run.

Taking first place in this category this year is The Co-operative bank.

“The Co-op offered a wide choice of competitive discounts for a good part of the year, and all products offered flexible features,” says Ray Boulger, senior technical manager at mortgage broker John Charcol.

And once again there was a tie for second place, with two small building societies this time, Principality and Market Harborough, sharing the prize. Hollingworth believes that both have flown the flag for the smaller mutual lenders, offering discounted deals that competed and bettered those on the high street.


Navigating the mortgage maze when it comes to remortgaging has become an increasingly tricky task. While it’s vital you always get the best product to fit your circumstances, the combination of rates and fees, legal costs and exit penalties can leave you out of pocket.

Throw the falling base rate and average LTVs into the equation, and it’s easy to see why the number of homeowners paying their lender’s SVR is increasing. However, it’s always worth scouring the market to see what else is out there rather than automatically moving on to your lender’s SVR or accepting its new offer, as the chances are you’ll still be paying over the odds.

The clear winner and top dog this year for remortgages is Abbey, with all four of our judges praising it for offering borrowers competitive rates, added flexibility and free incentives to make switching lenders cheap and easy.

Hollingworth says: “Abbey has continued to remain active in the remortgage market when other lenders have pulled back, and, with it always looking to offer different fee options, it has turned itself into a key player.”

Katie Tucker, technical manager at mortgage broker Mortgageforce, agrees. “Abbey deserves this award for offering free valuations and legal fees, and mortgages can be accessed through intermediaries.”

HSBC once again takes second place, applauded by our panel for its competitive rates and novel Rate-matcher service which promises to match the rate for borrowers coming to the end of their deals. 


Although the average house has lost over £34,000 in value in less than two years, home ownership remains a pipe-dream for the majority of potential 
first-time buyers. The days of 100% LTV mortgages and above seem consigned to history, and few have the average 20% deposit needed to get their foot on the first rung.

However, our judges believe Nationwide a worthy winner for making the dream a reality. “Nationwide deserves the award for offering first-time buyers up to 85% LTV and for offering its products through intermediaries, so first-time buyers can get access to independent advice too,” says Tucker.

Following close behind in second place is the Britannia Building Society, simply for staying in the higher LTV area for longer than other lenders and offering first-time buyers competitively priced products.


Finding a lender willing to provide a mortgage on a property that will be rented out has become a tall order for any landlord without a hefty deposit as well. But while this area has seen a sharp rise in the number of big 
buy-to-let players exiting, such as Bradford & Bingley, HBOS and GMAC, it doesn’t mean that there aren’t some competitive buy-to-let deals out there for those that remain.

This year’s winner is The Mortgage Works, part of Nationwide. “The Mortgage Works’s wide range of criteria continued when other lenders withdrew from these areas,” says Laker.

Highly commended goes to Cheltenham & Gloucester, with the judges impressed by its competitive rates and wide spread of fee options.


Getting a decent rate on your savings these days is a difficult task. According to Moneyfacts, a typical instant access account paid a measly 0.64% at the beginning of May. But if you use your savings or current account to offset your outstanding mortgage balance, your money is instantly working the hardest it can. This is because the offset facility of the mortgage cuts the amount of interest you pay over the long term.

The outright champion this year is First Direct, relegating last year’s winner in this category, Intelligent Finance, to second place.

Hollingworth praises 
the bank’s market-leading rates and all-round products that borrowers would have found difficult to ignore. Ray Boulger agrees: “First Direct’s fixed rates were very competitive and its lifetime tracker was market-leading for much of the year.”


Flexible mortgages, like offset mortgages, can shave years off the time it takes to become mortgage-free. They allow borrowers to make overpayments on their mortgage, but can also include the options of a mortgage holiday and the ability to borrow back any overpayments made.

Deciding on a winner was a close one to call, but our victor, and only winner of two Moneywise awards, is once again First Direct. Boulger explains: “First Direct consistently offered a good range of both fixed and tracker mortgages, available on an offset basis, providing borrowers with the ultimate in flexibility.”

Coming in a very close second is Northern Rock. Tucker says: “Northern Rock’s rates consistently featured in best buys in the latter half of the year, and the ability to overpay down to £1 also makes its products very flexible.”


The shortlists for the eight mortgage categories were created by analysing data provided by mortgage broker London & Country and Moneyfacts, to help pick out the top five lenders in each category that have consistently offered the best rates over the past 12 months.

The shortlist was then sent to our panel of expert judges. They were asked to choose the winners and the runner-ups based on rates; account fees; penalties; lending flexibility; the value of any freebies; service standards; and the relationship between bank base rate and SVR.

The judges

Ray Boulger
Senior technical manager at mortgage broker John Charcol

David Hollingworth
Mortgage specialist at
mortgage broker 
London & Country

Sally Laker
Managing director of mortgage broker Mortage Intelligence

Katie Tucker
Technical manager at mortgage broker Mortgageforce


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