Tenants failed by the letting system
Letting agents are getting away with murder. Rebecca Rutt calls for more regulation.
I've been trying for two months to rent a house and it's a nightmare. Most people my age can't afford to buy so the market is very competitive and the letting agents are abusing this.
A big problem is the fact there are no restrictions on fees. This can be £200 for "admin" fees, extra for moving in and out and £100 for changing names on a contract. The worst part is it doesn't matter how much work they do, you still have to pay a ridiculous amount. And this is completely legal.
Unlike estate agents the letting agents don't have to register with an official body. If you do want to complain you can go through Trading Standards but you can only really do this after you've moved in since it delays the process and could mean you lose the place. The catch is most people won't complain and will just pay these fees because they're so desperate for a home.
The government needs to stand up and take action. Every letting agent should be registered and show exactly what their services are and there should be a cap on fees. Everyone I know has a bad story about renting but it still goes on. If you've gone or are going through a similar process, please get in touch. It's time something is done about this daylight robbery.