Are charity shops the way forward?

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Rebecca Atkinson
Wed, 20/08/2008 - 15:39

Oxfam has reported a 7% increase in sales, thanks to the credit crunch. The charity says its high street shops are experiencing a wave of new business as consumers try to beat rising prices.

Have you turned to charity shops for clothes and household goods? Or have you found other ways to cut back on your spending?

I am surprised at the news that charity shops are prospering - I find some of them are expensive when you consider you are buying second hand goods. The High Street shops all seem to have permanent sales on at the moment, I find I can buy new clothes and accessories for little more than I would pay in a charity shop.
Some charity shops' goods are in much better condition than others, it pays to shop around as one would anywhere else.

what is wrong with buying things second hand, so much stuff in charity shops is nearly new, it is no different from buying on ebay and people spend lots of money on there. also what happened to people passing their unwanted clothes on to their friends and family like they used to not all that long ago?

"CHARITY shops"!
I nver used charity shops in my life and I came from a family of ten.
I will never wear anyone's "old duds!.

2stornoway6

Have to agree to disagree

A sad sign of prosperity in any town is the number of charity

shops, We have 5 and unemployment is about 20%

Some people depend on them especially for kiddies clothes

Other use them for bargains after house clearances following a

move or bereavment

I once bought a brand new looking blazer for a bad taste party

The quality was outstanding and when I contacted the tailors 

(in Germany) I discovered it was made to order for £290 - I later

contacted the donaters who told me it had never been worn

because it fell out of fashion

It cost me £7 plus £3 for dry clean

Additionally, charity shops pay little or no high street rates -

so I am not impressed with their prices - they are guestimated

by the volunteer staff who work there - like a car boot sale - if

you are there on time and it's what you want - go for it

 

 

Having helped to open and run a Charity shop for 14 yrs it amazes me at the wide range of customers we get. First and foremost all helpers in the shop are volunters, the owner lets us have the unit rent free. We only pay for electricity and a reduced Council tax. Our sole purpose is to raise funds for our charity, Yorkshire Cancer Research. We price goods very cheaply to encourage a quick turnover. As everything is donated and we dispose of unsold items to the 'Ragman','Scrapmetal' dealer or the Council tip. I therefore am a great belever in charity shops but NOT in the Town centres

Graham Chubb (not verified):

It appears that Charity shops pay a reduced Council Tax but I think that this is disgusting when one considers the amount of brand new items, china, glas and gifts that are sold. They should pay full Council Tax if they are offering unused items for sale.

Podpodley (not verified):

I'm amazed at often I hear the phrase 'Charity shops are too expensive, they get the stuff for free'. I manage an Oxfam shop, and while yes, we do get stuff for free, our aim is to make as much money as possible to ease poverty and suffering. Therefore if an Armani skirt comes in we are hardly likely to sell it for 2.99. Even at £40 you are still getting a bargain when it cost £150 to start with.

I shop around all the charity shops, and I own clothes with labels I would never be able to afford new. I also buy all my books in charity shops, who wants to pay full price when you can get it much cheaper?

Charity shops are little treasure troves, you can always find a bargain if you look round!

Deborah Mather (not verified):

Hear, hear Podpodley!

I too work in a charity shop, and am amazed and how many people think we should be lowing our prices, as all our goods have been donated.....can't they see that it is not the customer who is the charity...it is the hospice/Oxfam etc.

Our job is to get as much for an item as we can to help that charity.

Guest (not verified):

you sad man!! lets hope you never need the help of a hospice or mac millan nurse, then maybe you silly comment about council tax will come back to hanut you-charity shops are a non profit organisation aimed at helping others so why shoule payment for council tax be taken away from the money earned to help the thousands of sick and dying people that they help.

I have always looked in Charity shops and whilst once upon ...many years ago.... I used to find very little in there for young teens and kids, I now feel that there are some amazing deals. Only this morning whilst out in town I popped into SCOPE and found a superb black full-length winter coat for my daughter (fitted - very nice indeed) and it cost me £2.50 - something that would have cost me £15 even if I had bought it from ADSA or Tesco's!
Anyone who refuses to consider wearing second-hand clothes or feels embarrassed to go into charity shops are SNOBS! I'd rather save the planet, save money and still afford to buy designer labels for me and my kids than be a SNOB and end up with a credit card nightmare! Pay cash, buy second hand, spend money on activities rather than items....love life - what could be simpler?!!!
By the way I am a young(ish) mum of 30yrs with a son and daughter so i don't feel that I am out of touch with fashion, kids/adult trends etc.....
more charity shops the better I say! Come on! Let somebody else profit from you - it costs YOU nothing!

Guest (not verified):

What a shame to have a snobbish attitude. I can afford to buy new clothes but go to charity shops because you are supporting a good cause, finding unusual clothes at the same time and your money goes further. I like the ideof one man's rubbish is another man's treasure. You never know what you will find!!

Guest (not verified):

I was recently dropping off yet more stuff to a charity shop to which I regularly donate. Whilst visiting the shop I noticed a belt which caught my eye because I have a similar one in a different colour, when I looked at the price tag I discovered it was more expensive that I had bought mine for and was from the same shop. When I mentioned this to the assistant, I was told that prices are set by Head Office and the shop assistants could do nothing about it. Surely a) To try to attempt to sell 2nd hand items at a higher price than brand new items (which can be returned) and b) This does not help the turnover of stock and charity shops do tend to have regular customers, surely they will not visit as frequently if the stock is stagnant. A rapid turnover at a slightly more realistic prices would equate in less stock piling and would get money into the bank account faster. Charity shops are now run in a similar manner to the ordinary high street shop, the only difference being is that the staff are not paid!!

I fully endorse charity shops but with some very cheap high street shops I think they need to have a rethink on their pricing structure.

mulcture (not verified):

I agree with Guest that some charity shops should rethink their price stucture but many have a paid manager whose salary has to be 'earned' My charity shop which I help in gets alsorts donated some of it realy junk but we sort it sell it or send it to the rag man, scrap metal merchant and get paid decent rates or 'bin' it. All are volunteers, no paid sfaff and very cheap. Our landlord lets us have the shop rent free we only pay for electricity and a reduced rates charge to the Council giving all profits to our charity Yorkshire Cancer Research.

Guest (not verified):

The people are indeed not the charity but still, charging £40 for that armani dress just means no-one will buy it. For the amount of stuff you get donated and the amount you must have to throw away (I believe a lot of the books received are pulped for example) you should be more like the Yorkshire person above and price realistically. Buying something that is more expensive in Primark is just unrealistic I'm afraid!

I am of the opinion that just at that time of the financial crisis it is important to have such charity shops. Many families depend on such charity shops. Fortunately I can still afford going to normal shops but if I would always be short of money I would also go shopping in such charity shops even though clothes are second hand.

Maureen Hemming (not verified):

I once felt the same as you did, but after having worked as a volunteer in a Chairity Shop, I changed my mind as a lot of things that came in were almost new and in some cases, were new, probably because they had been bought and the person had not worn it because it didn't fit properly and Yes, there are people who do that rather than take the trouble to return the garment for a different size. There are also unwanted gifts that are given to charity shops, I have done that myself especially if the colour did not suit or was the wrong size! Please don't knock the charity shops, as they help an awful lot of people out of a difficult situation. Baby clothes for instance...a baby grows out of the clothes long before they are worn out. There is a very strict sorting code with things that are donated and believe me, a lot of it is sold for rags as it is not good enough to put in the shop. Some is even binned if it is too bad.
The only thing I have against Charity shops is that they do not always treat their voluteers very well, as was in my case, in spite of 9 years service, also they are putting the general business man out of work or on a reduced income because they are taking their trade away, but NEVER SAY "NEVER"

i agree totally with a lot of the comments made here regarding prices in charity shops. As a regular visitor to my local charity shops where i have found many bargains for my house, i have noticed of late that prices have indeed gone up considerably and find i can now get second hand goods much more cheaply from carboot sales where the is more opportunity for haggling. Im afraid when shopping on a tight budget  my new motto is "charity begins at home" especially in this current financial climate.

BadgeyB (not verified):

I always check charity shops for books and generally have a look at other items while I am there. Sadly I think Oxfam, which was always my favourite, is pricing itself out of the game for most items and the smaller charity shops are possibly benefitting from this.
I have found some amazing bargains recently, went into a BHF shop last weekend and bought a leather Tula handbag which appeared brand new for £10, then in a Marie Curie shop a few doors away purchased a brand new hair extension for my daughter for £3.50!
When I get a bargain from a shop, I always tend to give a little extra back to that shop with a donation in addition to the price and often take some of my completed books/other goods there for them to sell.
Charity shops serve a lot of people in many ways but the prices in Oxfam need to be more realistic.

Ruby (not verified):

I didn't realise that charity shops have a reduced Council Tax bill etc. Some of the city centre charity shops sell items at eye-watering prices, not such a good idea when there are so many students about and esp. when they are close to Primark. In fact some of the "Atmosphere label" donated clothes probably cost more than the new item!

I always donate items whenever I can. They tend to be in excellent condition because they were unwanted gifts or the wrong size/colour but I had lost the receipt or had not returned them within the specified time frame.

I find that books can vary in price enormously depending on the shop. I have seen prices varying from 3 for £1 including hardbacks, to £5+ for one paperback from Oxfam.

Charity shops tend to know more about vintage items and antiques now, which I think is a good thing. Although it is exciting to find something worth £100 for 50p, it only lines the buyer's (usually dealer's) pockets but not the charity's.

peers (not verified):

In Woodhall Shopping Parade, Welwyn Garden City there is a wonderful charity shop, but they throw out stuff into a skip at the back.

This is then raided every evening by people searching for rubbish, or alternatively set on fire by kids hanging around the area.

Guest tony (not verified):

i have used all different charity shops locally for years and have noticed a steady increase in prices.

with free donations, cheap rates etc, most staff are volounteers and with not even any room for discounts or multibuy haggling...(not around my way).

charity shops have got greedy...full stop.

Many charity shops are fast becoming just another high street shop.  Selling brand new goods as a matter of course seems somehow to go against the original idea of such shops.

It also seems to go against the grain that they have to pay VAT (although it is possible to claim it back).

 

I feel that charity shops have their place especially now that jumble sales are almost non existent. I find it is best to decide what you are searching for and then spend 2 or 3 hours browsing the charity shops in town.  It is much more relaxing than shopping in the regular High St chains. The bargains do not have to be someone elses cast offs, for I have bought many an item complete with the original price tag, ie never worn for whatever reason! 

I agree that some charity shops are extremely expensive and have even found them selling identical garments to ones I purchased 2 or 3 years previously with a higher price tag than what I had paid! This seems to me that some of the assistants have no idea when it comes to pricing.  My advice is to browse, shop around, and learn by experience.  You will  feel happy to have picked up real bargains and at the same time contributed to good causes.

I agree on this point. I never buy their pricey new giftware etc. It is not what charity shops are about as far as I'm concerned.

I agree on this point. I never buy their pricey new giftware etc. It is not what charity shops are about as far as I'm concerned.

joanna k calub (not verified):

all these things about charity and retail shops will be solved.
i am going to do research about this and come up with
a strategic solution on how this retail sectors work together
for a win-win and others- will-win-too end.

Guest (not verified):

Just a pointer, you CAN return items.
Second hand shops are still covered by the consumer act the same as a normal shop.

We take stuff to our local charity shops and have started hunting around them.  As a previuos poster has said there are many high quality goods at a fraction of the price new.  Having children has changed my perspective on where I want to spend my money.

annette509 (not verified):

Charity shops as well as all Charities needs to be accountabale to the general public. They should by law have to provide a statement of accounts to the public annually. This shold be done in a way that each shop in every area have their own public accounts because if it is done as one big accounting system no one will understand them or even be interested in them.
For instance if one has a little OXFAM by them then at the end of the year everything given to them should be accounted for and then explained to the public how that money was used.
The charities have collected millions and even more than that when a crisis occurs yet half the world is still starving even in our country and immediately another crisis occurs they come out and ask for the public to contribute and they DO NOT want clothes or food they ask for MORE MONEY.
I have stopped giving to charities for a number of years because clothes are cheaper at Marks and Spencers than Oxfam
I prefer to hand my money over to the person I pass in the street and there are lots of them but I know the person has gotten it not a charity.
I know the person may use it for drinking or cigs but I honestly feel more comfortable doing this

Madge (not verified):

Many of your contributors are being misled RE CHARITY Shop staff are Volunteers. A number of staff in charitiy shops are salaried and not VOLUNTEERS. eg Salvation army, Debra etc to mention a few.

Additionally, many goods that are donated are being ear-marked by staff,rather than sold. I regularly donate to these shops and have become very disheartened with the unecessary waste of funds, repeated shop refurbishment - particularly in the cancer shops. Furthermore, staff in the P&P of Wales Hospice Shops, never provide till receipts which I believed was a legal requirement .

On one visit to the Cancer Research Shop, I overheard the Manager state to an assistant that the till was short again, alledging it was the volunteer! She then proceeded to open the Breast Cancer Tin to make up this shortfall, which was very upsetting.

Without prejudice

Guest (not verified):

As someone who works in a charity shop myself, I would like to say that our manager is entirely voluntary and works tirelessly 6 days a week for the charity. We are only allowed 2 paid members of staff, who each work at least 30 hours every week but only get paid for 16 hours at the minimum wage rate. I personally do similar hours at the shop but work voluntarily and, you know what? . . . I absolutely LOVE IT! I get far more out of working there than I ever have in thirty years of paid employment in a busy industry. True, I'm no richer in money terms but the job satisfaction more than makes up for it. All the volunteers (and the two paid staff!) are great, everybody gets on well and we are all united in our efforts to raise as much money as possible for a very worthwhile small local animal charity. Our prices are extremely cheap compared with other charity shops in our town (of which there are about a dozen) as our policy is to sell more items for less, rather than less items for more. This avoids stock piling and ensures that newer items are always put out on show giving our regulars plenty of choice. They know that they can get a real bargain in our little treasure trove and many people have told us we're the best charity shop in our town! We only ever sell donated goods . . . we don't buy in new stock to sell at all. We are entirely dependent on the kindness and generosity of other people donating their unwanted items to us. When it comes to donations, we may often get overlooked by people who would rather support a nationwide or health health-related charity, which makes us all the more grateful when anybody chooses to help us. As for staff getting first pickings, yes . . . obviously we see things first but nobody in our shop would ever dream of just helping ourselves. We pay for the items just the same as we would if they were bought by an ordinary customer, so the charity never loses out. I really can't understand people who think it's beneath them to buy something from a charity shop; what's wrong with getting a bargain and helping other people or animals at the same time? If they're so wealthy that they can afford to buy everything brand new and have no need to look for a bargain, well . . . aren't they the lucky ones?! They need to take a look at what going on with people all around them that are struggling to make ends meet. Not only that, even if they think they're above buying something in a charity shop, why can't they just walk through the door and put a donation in the collection tin? I'm far from wealthy and am struggling to get by on a part-time income that I earn in the evenings, but I'd still rather work full-time in the charity shop for nothing and go without a few luxuries, than work full time in a normal paid job and afford more luxuries. It's rewarding, it's fun, it helps the charity and I've met lots of new friends - walking into that shop 6 months ago has given me a new lease of life! Even giving your time just one morning or one afternoon a week can help to make a difference.I'd definitely recommend it to anyone!

Mark H (not verified):

Im all for charity shops, but admit I find certain ones are very expensive. The most expensive one in my home town (BOLTON) collects for the PDSA which is an animal charity. Its well run and always packed out and must raise thousands in a week but the prices are astronomical, charging 3 times more for things found in the local pound shop. Some people shop in charity shops under the belief that because its a charity shop it will be cheaper and this isnt always true. I can buy a full outfit in Primark for a quarter of what I would pay in this charity shop.
The really annoying thing is Bolton does not have a PDSA centre, although I remember years back that we were told we would be getting a PDSA centre which never appeared. Anyone in need of help to pay towards paying the bill for their animal's care have to travel about 40 miles round trip to visit an RSPCA centre. For this reason I will not go into or donate towards the PDSA shop.
I think if they dropped prices somewhat they would be supporting the very same people who support them.
Enuff Said

aliceee♥ (not verified):

totaally agree(L)

Ravain (not verified):

Charity Mmmmm I once was visiting Winsford in Cheshire and went into a charity shop saw a collection of books by JT Edson 23 books in all I had enough to purchase 20 of them and asked if I could have all 23 of them for £40.00 the answer was a resounding NO ok it meant that only 3 books wernt sold but they would of received £40 instead of £46, HELLO you got the books for nothing. In disgust I walked out and they lost £40.00.

Perhaps my disgust stems from how my family was treated by charity people after my father was killed. back then I would rather spit on charity for the trouble they caused us and they still do simaler in the shops...someone quite well dressed is spoken to in a good clear voice if the person is of poor appearance they are spoken to condescendingly. unless I know the charity spends localy and I can see it I give nothing specialy at the door and street collecters

Guest (not verified):

you must work for the best charity shop ever.... I bet it's not one of the national big names i work for one of the national big names and am surprised at the favouritism by managers towards volunteers , the amount of donations wasted at the behest of the manager . and the way the rules are bent to suit what the manager wants. our head office don't understand how to make the best amount of money to support our charity. and there seems to be some underhand goings on but am looking into it

Guest (not verified):

Ive been a charity shop customer for decades, donating and buying. My observations are that Charity shops fall into 3 basic categories, 1) organised but expensive. e.g Oxfam 2) those that pack as much junk into 1 smelly, disorganised, unsorted room as possible, in the hope that just because they've got a picture of some unwashed street-kid in the window, the general public will instantly loose all sense of value and worth and pay extortionate prices for what is basically rubbish. 3) the ones I spend my money in e.g. Salvation Army, wth reasonable prices that are low enough to maintain a good turnover of items and return of customers. One thing I don't like about the SA though, as they are a CHRISTIAN firm, they won't take non-christian donations, e.g a Buddha image.

sue h (not verified):

I went into a branch of the YMCA charity shop today in Whitton today. Saw a faux leather vanity case clearly second hand, which I thought was slightly overpriced. I offered to buy it for a pound less and was met with an incredulous stare and snotty attitude by the assistant who refused point blank to sell it to me at that price. Net result was that I declined to buy the case and 2 books I'd picked up as I was so put off by her. I was the only customer in the shop.There certainly was not a crush of people fighting me to buy the case so as far as I'm concerned this was a missed opportunity and a loss of my good will. I will not venture into another YMCA shop in a hurry. In principle I support charity shops and have often bought things, mostly books, from them over the years and will continue to do so. Occasionally little independant shops have allowed a bit of haggling to go on. I really feel some of the larger ones should look at the way they price things and be a bit more flexible.

Guest (not verified):

There are far too many issues here to address each one but I would like to make one point. I manage a charity shop in a small town in the South West, our charity has several shops and very few of them have FULL TIME paid managers, most just contracted for 25 hours a week or thereabouts. It is, therefore, impossible for the paid (trained) managers to personally price every item that is donated to the shop so a lot of the pricing has to be left to the volunteers.

I'd say that at least 90% of the charity shop volunteers I know are women over the age of 70 and although there is a pricing structure in place it is inevitable that some of these volunteers simply will not recognise all the brand names. They may, for example, know that Primark is cheap but not recognise that Atmosphere and Cedar State are also Primark ranges. Mistakes will be made when pricing, it's largely unavoidable with such a wide variety and number of people pricing. However these mistakes are made with more expensive brands too and no body complains when they get a Jane Norman dress for 2.50 or a leather jacket for a fiver. I would ask that anyone complaining at 'mispriced' items just try to appreciate the generosity of the volunteers giving up their time, and the challenge involved in teaching elderly people to memorise all popular high street, independent, supermarket and high end fashion brands and their subsidiary names.

It's a difficult task and work hard to make sure pricing is appropriate but it's not fair to compare a charity shop run on volunteers to a high street chain with a crack team of young, paid and highly trained staff.

Guest (not verified):

Wrong!!! Not all charity shop workers are volunteers. Some of them are slaves. They are forced to work for their benefit under the government's disgusting slave labour scheme called flexible New Deal. I heard from a reliable source that one of the shops that take part in this is Bethany Christian trust.

I expect that this post will be removed for being too "controversial".

Guest (not verified):

Best dressed man in town

Love charity shops, can't pass one without having a quick look.Have found that in some places top class clothes are really being given away. My late wife made many purchases of designer clothes at silly give away prices and she could have purchased new, so it's nothing to do with low incomes.

As a typical man I'm not too fussy and don't need as many clothes as women for some reason. However, last week I purchased the following, all new or worn once (and dry cleaned). Marks and Spencer linen suit (new)£15, Gucci belt to keep the pants up £1, Jaeger shirt (new and retail £40) £2.50, Hand made unused leather shoes (Mister brand, Spanish, boxed with 80 euro price tag on box) £5. Pure silk hand made tie (boxed)£1.

End result, best dressed man in Kenilworth, how much, £24-50.

My tip for all those looking for similar deals, think where you shop, I live in Coventry, charity shops here sell junk that came from Primark in the first place, waste of time. Move out to the county towns where the filthy rich live, you knoe, wear it once and sling it.Works every time.

And the £24-50 goes to a good cause.

Guest (not verified):

Yeah you are correct, Charity Shops such as The British Heart Foundation, also use this free (new deal)slave labour, while the managers and assistant managers are on good salaries.

Guest (not verified):

These are no longer charity shops - they are a business.

My local hospice shop has 11 branches and they charge the earth. If you go into the one nearest the hospice all the staff there are talking about the patients and who has died and who hasn't long to go.
Not very professional and definitely not what I want to hear. I now go into the ones out of town in the small villages set up to finance the community bus - much better stuff, fair prices and lovely ladies (and men !)
Although I did recently go into one of these where a male around 30 years old wanted to buy 2 pairs of jeans £1 each but only had £1.90. You only had to look at him to see that he really needed new clothes but the ladies wouldn't let him have both pairs - I paid the extra 10p, he was so grateful.
The ladies there said that's your good deed - I replied - yes but it should have been yours, isn't that what charity is all about ?

Guest (not verified):

I used to love the charity shops but now I avoid all the high street ones like the plague. They are overpriced, the staff are rude and most are selling new goods and I can't believe that all of these are donated.

My idea of a charity shop is one that is stocked entirely with donated goods and staffed entirely by volunteers. There are sadly very few of these left. I think there are a couple near me but that is it.

Most of them have become high street chain stores, charging high street prices and have lost any previous charm they once had. The constant and unnecessary refitting must cost hundreds of pounds; money that should be going to good causes and never gets there.

I find online shopping gives me more pleasure these days.

Guest (not verified):

I think charity shops are wonderful!! My local charity shop is in whitworth lancashire and it has some absolutely amazing bargains!!!! Kids basket full of designer and non designer clothes all for 25p!!!! Now you can't complain about that come on??!! Childrens books are 6 for £1!! unbelievable prices and theybget better.. Mens/ladies t-shirts are 50p and jeans £1. Coates and jumpers you can usually get for a few quid but still a bargain!!!

Guest (not verified):

nowadays i find many charity shops overprice their stuff. I work as volunteer in one of them.and don't like it. for four hours i don't have a minute break.fair enough i don't really need it. but don't think people there are nice. esp one woman can't stop staring at me! ok i am not white,but i am not ET!when asked to price the donated goods, my manager insists one item which u can clearly tell it has been worn long time as NICE.so instead of 99p price tag, i was told to change it to 3.30.Hello!for fiver you can get a brand new one! this shop clearly make a lot money,bags in there all priced over 10.one nice bag i am sure it costs 20 for brand new,and here, they ask for 15! I kind feel they pocket the money into their own bank accounts(i mean the top management). I will never buy anything from this national charity shop.they are greedy!

Guest (not verified):

I used to shop at charity shops until I began to notice items clearly used at higher than brand new prices. I can no longer afford to shop at charity shops so I buy brand new products as to save money.

Guest (not verified):

I fall into the 'champagne tastes and beer budget' category myself and 90% of my wardrobe comes from charity shops.I love italian labels but I can't afford them.Unfortunately I hate the high street indentikit shops which make shopping so dull. where is the fun in that? going to charity shops is like going on a treasure hunt. I can't resist popping into a charity shops whereas the idea of walking into primark and fighting in queues fills me with dread. And with a primark budget of say £25 i can kit myself out in luxury labels in a charity shop. for example 2 weeks ago i found the following items: 1 pennyblack sweater (maxmara label) £5, a Celine pleated skirt £4.30. Before christmas i found a Sportmax Silk and cotton party dress for £15 , okay £20 after the dry cleaning. Those labels are sold in stores like harvey nichols and selfridges and are the cast offs of people with more money than sense, so why not help a charity and indulge yourself without a guilty complex. it's inverted snobbery in a way. But frankly, i reckon that even if i was stinking rich i'd still look in charity shops, it's too much fun to give up.

joy parker (not verified):

donations do not come free, the sacks and leaflets cost money as does the drivers salary,cost of vehicle,upkeep and fuel cost,not to mention shop rent,bills and staff salaries.

Anne G. (not verified):

Having just taken up the post of salaried Manager with our local animal shelter Charity Shop I have been reading these posts with interest. I agree that some of the major charities seem to have a high pricing system, but our policy is to keep the prices realistic, while still trying to make as much money as possible for our charity. We have only been open a month but all the local people have been very generous with their donations, and spreading the word that we are now open, so we want to make the shop as pleasant and attractive as possible, selling good quality items at realistic prices, so that our customers will keep coming back..

Guest (not verified):

How about some real truth here! Charity shops exist to raise money for the charity they support? Well, sort of - some of the money that is raised goes to the charity, that is how they can get away without paying the same taxes and rates that other shops have to pay. I think the maximum that I have seen charity shops pay over is about 8% i.e. 8 pennies in every pound spent in the shop! Most charity shops work on 3 - 5%. High Prices? Very true - if you go to many of the shops in town you will find the same item just a few coppers more. Greed! It is for that and nothing more!
At one time, little old ladies used to work as volunteers in these charity shops and used to be allowed the odd item for themselves. There are still a few of these about, but most of the volunteers are people who used to be dealers with their own shops. The shops that were forced to close down when charity shops took over - I am not saying that in all cases, but in a great many cases the dealers cream the best items from charity shops and sell in markets or car boot sales for their own profit. This is well known in my area. These dealers then charge very high prices in the shop to try to cover the fewer good items that they sell. Greed! If you don't believe me - check out the huge Charity buildings in the city of London where I can assure you the admin workers are not working for nothing. Ask your self, what happened to all those little antique shops - recognise the ex-owners working in the charity shops? I do.