barclays tax haven isas

I had the same issue and i dont think they backdated interest on my ISA. Also they took 1 month opening a cashcard account because the bank consultant made errors on application form on two occasions till erors were corrected and account got opened.

Barclays do provide low quality service.

Barclays took almost 3 months to open my daughters account and interest was not started from the date of application as promised. A letter of complaint brought a very curt letter but they agreed to pay the interest owed. When rates fell, Barclays were not competative - it took them almost 3 months to transfer to our new provider.

Barclays - never again!

My wife and I took out cash ISA's with Barclays in april 2008. They took weeks to process the applications and we lost interest as a result. When we complained, we got knowhere, so took the matter up with the Financial Ombudsman. They intervened and we received
compensation from Barclays eventually.

I also opened a Barclays Tax Haven Isa last April and it took 2 phone calls to customer services, 3 visits to local branch and a letter before my account was opened. I was also promised back dated interest which did not occur. I am now in my 4th week awaiting my complaint to be dealt with. I have received 2 letters, one informing me my complaint is being dealt with and one apologising for the delay. My husband's Tax Haven Isa application was 1 week after mine and took less than a week to open so there's no consistency.

I too have had problems with opening an ISA with Barclays in April 2008. On the last day that it could be opened, I took a cheque for £2500 drawn on a building society and a personal cheque along with the application into my local branch to open the ISA for 2007/08. They subsequently lost the application and both cheques and it wasn't until early this year that I found out that it hadn't been opened. Unfortunately, to the best of my memory, I wasn't given a receipt for the cheques and have therefore nothing to back up my claim for compensation for the loss of the ISA status or the interest lost. I contacted Barclays and then the Financial Ombudsman, both of whom have stated that as I cannot back up my claim with a receipt, although surely a £2500 chq drawn on a building society and not cashed says something, they are rejecting my claim for compensation. I am particularly annoyed with the FO as I thought they would be able to independently adjudicate on this based on the massive amount of circumstantial evidence that I provided - one wonders exactly what their purpose is!!

I opened a Barclay's Golden ISA (3.55% variable, incl. 1% bonus for first year) on 9th April and received confirmation on 14th that the account had been opened. Some time later, I noticed in the press that Barclay's ISA was only paying 2.55%. I spoke to the bank about this and was told that because I had opened a Golden ISA account, my 1% bonus still stood and my rate was still 3.55%. I hope this proves to be correct!

HOPELESS SERVICE FROM BARCLAYS! DID 2 ISAs OVER 2 YEARS, THE BEST RATE ON PAPER BUT 3 MONTHS TO OPEN AN ACCOUNT! PATHETIC. NOW MOVED TO HALIFAX AND ALSO PAID OFF 5.5% FIXED RATE MORTGAGE.
POOR SERVICE BARCLAYS, BACK DATING A JOKE, GET A GRIP, YOU ARE BANK!!!!

My wife and I were promised interest would be paid from date of application by a very helpful lady in the local branch. After the lengthy delays in opening the accounts, and my subsequent complaints, Barclays wrote saying they would backdate the interest to 14 days after the application date, but refusing to honour what had been said in the branch. However they did in fact backdate interest to the application date!!!

We subsequently transferred the isas to Natwest, which has proved to be a case of out of the frying pan into the fire! We are pursuing the exact same complaint! Natwest stated in their website "we apply the bonus from the date we receive your cash isa transfer form," and this was confirmed in the branch. They have now written refusing to do this. I have also been unable to establish the (rapidly reducing) interest rates, which have been applied to the accounts since they were opened.

The amount of time you have to spend getting banks like these to honour what they say and find out basic information is outrageous. There must be many other instances, which do not come to light, because people just do not have the time to pursue them.

I made a payment into a Tax Haven Isa about two weeks before the new ISA year. When I sent a cheque for a new ISA year some 3 weeks later, it was returned from Barclays saying I had already subscribed to that year. They had been so slow that with the deposit It had gone into the next year, for this reason I was not able to use my full allowence for the previous year and they couild do nothing about it due to the ISA rules

I was just about to invest money through Barclays and all these comments have made me think again. Anyone know anything about Leeds BS or Yorkshire BS they are my alternatives?

When my dad died barclays fiddled about for weeks before they agreed to transfer the money in his account to my mums even with a probate letter from the court.When they finished they sent her his old bank books with his name crossed out and @DISEASED@ scrawled all across it.
I'm sure mum was pleased to have such a nice memeneto.
When mum was taken into care and very very ill,barclays claimed to have lost the copy of her signature and insist she'll have to get to the bank somehow and sign to get access to her savings.
I'd not go a mile down wind of this sorry shower.