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3 issues for £1

Do you still use cheques?

Wed, 08/07/2009 - 09:18

HSBC has slashed its cheque guarantee limit from £250 to £100 - read the full story here

It justifies this move by claiming that not many of its customers actually use this function and that retailers are increasingly declining payments by cheques.

APACS, the UK payments association, has for some years been reporting a decline in the number of personal cheques used to make payments and estimates that by 2017 there will only be two million cheques issued per day, compared to a peak of 11 million in 1990.

While this is a big reduction, it shows that there are still people using cheques - are you one of them?

And what do moves by the likes of HSBC and retailers (including Tesco and Marks & Spencer) mean for you?

Julie_B's picture
Julie_B (not verified)
Tue, 14/07/2009 - 14:14

I still use cheques, admittedly not many, but I use them for the window cleaner (safer than cash and can prove that I've paid) and to pay for my private parking space.
Sometimes they are a necessity! Everyone I know who has needed a new cheque book recently (and all customers of HSBC) has had to call up to ask for one. The cheque books don't even have that tear-out bit to rerquest a new one - nor can you do it online through internet banking! Maybe it's just HSBC but banks seem to be getting a bit slack...

Tue, 14/07/2009 - 16:52

Cheques are still the optimum way to pay smaller businesses and to send birthday gifts through the post. Also, I am currently Treasurer for a community association and we could not safely have any other  payment method where two people are required to sign.

I can understand why large scale businesse do not like cheques any more; they get changed fees for crediting thier business bank accounts with wads of cash and/or cheques, they have to either have a security firm collect it or take it to the bank, this all costs time and money. They feel,I suppose, that they are better off paying the credit/debit card commission upfront and getting also instant benefit  from the card company of the money being credited to their business account.

So it's all really only for the benefit of business and the banks, again the individual consumer/customer has to take what is offered. Whatever is the recently best profitable method for the banks and businesses will soon be copied by all the 'players' so we do not have much say about it. We are all so small as individual customers that we can be 'picked off' one by one by the institutions, where else will we move to but other businesses etc. Rarely will we all as comsumers get so worked enough about matters that we organise our collective strength to coordinate action to resist  detrimental changes .

But, hey, we're British, lets have that Dunkirk spirit and keep fighting [ if that's still ok to say and not be politically incorrect!].  

Dionne's picture
Dionne (not verified)
Tue, 14/07/2009 - 17:41

Back in the day I used to use my cheques to pay bills, pay for shopping etc. I dont even take my cheque book out of the house anymore.

Now I only use cheques for 2 reasons.

1) Sending birthday/Xmas money through the post. (my god-daughter hasn't cashed the cheque I sent her Dec 2008. Cheque has expired now!!!)

2) To pay for my monthly dinner bill at work.

Tue, 14/07/2009 - 17:54

Most of my payments are made via Standing Orders/Direct Debits!

I do however still use cheques for donations to various charities which I find an excellent method when unable to make a total commitment to the charity, should cheques be removed completely then I fear charities will suffer even more than they are at present by the current economic climate!!

saragrland's picture
saragrland (not verified)
Tue, 14/07/2009 - 19:49

Whilst I am a low user of cheques, I wouldn't want to see them dispensed with. I agree for the window cleaner, newspaper collectors, school payments, birthday cards, small businesses they're the best method of payment. Having teenage kids there's rarely any money left in my purse by the time the paper man calls, therefore without cheques I'd never be able to pay him!

Also not all the building societies embrace electronic facilities for all their accounts, so I have no choice but to have a cheque paid out from one account I have, to transfer it in the bank - this is frustrating, so i'd like to be able to overcome this.

policeturner's picture
policeturner (not verified)
Tue, 14/07/2009 - 20:37

We use cheques to pay bills as they give us a receipt (stub). I also use them to get money out of the bank and also from the post-office.
I think it is a cheek for these businesses stopping them, we are the customer and we should be allowed to use what we want, there is too many firms/government etc telling us what to do, we just appear to be the 'cash-cow' for these people, whatever happened to the customer is always right?

Guest's picture
Guest (not verified)
Wed, 15/07/2009 - 09:03

Not everyone is able to have a credit or debit card from their chosen banking system for whatever reason the bank gives. So yes I do support the continued use of cheques as apart from cash this is the only other way some people can send payment for their bills.

Guest's picture
Guest (not verified)
Wed, 15/07/2009 - 14:14

Yes, I think the cheque book should still be available. Not everyone banks online and gets cash out of a ATM , especially if one lives in the countryside and has no car and there is no public transport (not that I would want public transport)

Guest's picture
Guest (not verified)
Thu, 16/07/2009 - 15:02

Yes, I do think that cheques should still be available as a method of payment for all the reasons that previous respondents have stated. Not every retailer/business/supplier has the ability to take credit cards/standing orders or direct debits. This is just another way of the banks trying cut costs and to save money and force the consumer into something that is not necessarily convenient to them. The next thing, after they abolish cheques, will be to phase out cash!

Fri, 17/07/2009 - 14:59

I still use cheques for:

  • sending birthday/xmas gifts to family and friends;
  • paying subscriptions and making payment to clubs, societies and charities;
  • paying for deliveries from local suppliers who may not have electronic payment facilities;
  • paying for accommodation at small B&Bs and guesthouses;
  • when opening new bank or building society accounts initial deposit is often required by cheque - online banking facilities may or may not be available at a later date after the account has been opened.

I am treasurer of a local Women's Institute and receive members' subscriptions and payments by cheque or cash.  Also make payments and pay speakers by cheque requiring two signatures.  We have no facility to receive or make electronic payments.

Imperative that the banks retain and offer a cheque payment facility.

 

 

Scottishflyer's picture
Scottishflyer (not verified)
Sat, 18/07/2009 - 06:44

I am a retailer and installer of luxury bathrooms. My bank wanted to charge me 5% for card purchases. That means £500 for a £10k bathroom; no thanks, I take cheques and cash.

Tony Burns's picture
Tony Burns (not verified)
Sun, 19/07/2009 - 16:23

Typical of Banks......they think they know better than us and really all they are doing is trying to cut costs. Once cheques no longer are used they will then start charging us for using credit/debit cards. Ryanair are a good example of how money is expropiated from us.

Guest's picture
Guest (not verified)
Thu, 23/07/2009 - 16:07

I have just completed a DVLA application form to renew the photo on my driving licence. What do you think the options for paying the £20 fee are? Cheque or Postal Order.
Postal Orders are fine - if you happen to live near a post office but what a drag and waste of fuel if you have to drive or take a bus to the next town. And they cost 10% or more of the face value!

Fri, 24/07/2009 - 14:23

Yes, I agree. We still need cheques, or at least I do.

Whilst the majority of larger businesses accept a debit card as a means of payment, smaller companies don't always.

I never know when the window cleaner will arrive and don't always have the money to pay him. I don't always want to order stuff online and give them all my bank details. My kids karate club takes them, so does their school.

Is the idea of getting rid of the cheque book for the convenience of the customer .... or is it for the convenience of the larger stores who refuse to accept them and for the banks who don't want to process them?

I also firmly believe that debit cards have a HUGE part to play in the debt problem in this country. If you have a cheque book you probably write in what your paid out. If you have cash in your purse you either have enough or not. IF YOU HAVE A DEBIT card, you 9 times out of 10 use is without thinking of what you are spending and without recording the payment.

Cards make us think we have more money than we do. Unless of course, you are one of those very clever people who budget to the last penny.

Good on you!

capelvale's picture
capelvale (not verified)
Mon, 27/07/2009 - 14:35

i still get paid by cheques, and write cheques - at least i know where my money is. i have an instant receipt.
i can also tell when people pay deposits for work with cheques, i.e. if they have it otherwise they would bounce and i would end up taking them to court.

getting rid of cheque books is down to the banks. administration. i.e. cant be bothered.

NERRAD's picture
NERRAD (not verified)
Thu, 30/07/2009 - 23:00

I use cheques to get cash from my account at the bank, I think it is disappointing that people do not use the facility of a branch and staff to get THEIR money. After all you are paying for this by the interest that you dont receive from your account. I refuse to use ATMs as I find it humiliating to wait in the rain or snow to get MY money, I have no choice but to have a bank account what with electronic transfers of wages etc but I dont see the fact of being able to get your money out at a machine as progress, the banks are making far to much money out of us and the closing of branches is but another money saving ploy. Support your branches and cash your cheques in the branches, get something back from your (IN SOME CASES) BANKS.
Long live the cheque book.

Guest's picture
Guest (not verified)
Sat, 01/08/2009 - 12:29

Generally I agree with the above.

I think there are many instances where cheques are still useful. For example, not all small businesses or individual service providers (window cleaner, piano teacher, pilates class) are in a position to receive money except as cash or cheque and many people do not now carry sufficient cash to pay in this way. Personally I prefer to carry less cash and pay by card or cheque as I tend to keep track of my spending better in that way.

Another issue, I believe, is the additional costs now incurred by retailers not accepting cheques - because of the charge added when paying by credit card and even debit card. I think it is clearly a case of financial services benefitting the financial services industry rather than the consumer.

Guest's picture
Guest (not verified)
Mon, 07/09/2009 - 15:10

Let's face it, as reported by APACS cheques are not used as much as they used to be. I myself rarely use them and there are plenty of examples of this in the above statements. There are however times when there use is handy or I actually have no choice. Therefore I agree that cheques should not be abolished....but then who ever said they were going to be? HSBC have simply said that there numbers have declined and have reduced the cheque guarantee amount. Mountain out of a Mole hill springs to mind.

Whilst I agree that cheques are here to stay, the idea of encouraging people to use them to get hold of cash is absurd! In this country, on the whole we are very lucky. We get 'free' banking which makes our lives a lot easier. Other countries have to pay a fee for the services they receive. Sure banks make money out of our hard earned cash but so what? In return they pay us interest and think of all the benefits we get. To help you do this, imagine a world with no banks? Keeping all your savings under the bed - no thanks! Having to visit different companies in different areas to pay your bills – dream on. Sending cash through the post unsecure or spending money on recorded postage each time you pay a bill – think again.

Also, using cheques unnecessarily not only creates avoidable waste, but if everyone did it the banks would soon pass on the additional cost to us or remove the use of cheques altogether. This of course leads to the exact opposite of what you want to achieve. Remember, banking is a privilege not a right!

K. Lynch's picture
K. Lynch (not verified)
Wed, 25/11/2009 - 12:30

How can we make our voice heard that there needs to be cheque facilities kept in the future. There will always be a need - for gifts, payments to craftspeople and traders, the time when digital technlogy may break down......................That "I promise to pay the bearer" paper will always have a place. How can we stand up to big businesses and banks whose systems would prefer to eliminate them. Is there a campaign website. Could Stephen Fry work some of his twitter magic?
K. Lynch

Guest's picture
Guest (not verified)
Wed, 02/12/2009 - 16:36

What is all the fuss about? I have issued about three cheques in as many years. There is no need now that any payment can be organised on the telephone or on the internet. Card machine issuers need to be controlled though, so that they don't raise their charges to businesses.

Glenda Kemp's picture
Glenda Kemp (not verified)
Wed, 16/12/2009 - 14:31

How can cheques be abolished? How would elderly people withdraw their cash? My Aunt is 90 years old and has a problem remembering she has a cash card let along a PIN number to go with it. The only way she would cope would be to stick the number onto the card thus leaving her vulnerable to theft. She certainly has never used a computer and would be unable to cope with electronic banking. How would she pay her bills....and remember that they are paid....without a cheque book with a cheque stub showing exactly what has been paid, to whom and when.

I hope that the people involved in the decision making re abolishing cheques remember that one day they too will be old with failing memories. How will they cope then?

I agree that this is to benefit financial institutions and NOT their customers.

In my youth I worked for a Bank before computers were introduced and in my opinion the service offered to customers then was by far superior to the service I receive as a customer now! I agree that computerisation has enabled banks to reduce the number of branches, consolidate services and reduce their number of staff. And all this has done is contribute to the numbers of unemployed people in the country. I am all for progress, but to enhance service to customers not reduce it!

Guest's picture
Guest (not verified)
Fri, 15/01/2010 - 11:12

Hi Glenda,

I am working with the uk payments council on highly dependent cheque users like your aunt,i would be interested in know abit more about the kind of cheques your aunt writes, to who she sends cheques too and how many on average she sends monthly.

All of this information will be used and be discussed over the council meetings.

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