Customer Service Awards 2011

Moneywise Consumer Opinion Survey

Now the biggest of its kind, the survey allows real customers to have their say on how their service providers are doing at gaining their trust.  More than 12,000 people voted last year, let's go even bigger this year.

Moneywise Customer Service Awards 2011

The Moneywise Most Trusted and Customer Service Awards have become a sought after endorsement of trustworthiness and quality customer service in the financial services industry. Real customers decide who can be most trusted to provide them with the service they need. More than 12,000 people had their say, so you know that when you see a Moneywise trusted logo, you are likely to receive the top-notch service we all desire.

The 2011 winners

Overall winner

Highly commended

Best for customer service

Cash ISA - consistency of rates

Cash ISA - online service

Credit Card - call centre service

Credit Card - online service

Current Account - call centre service

Current Account - online service

Mortgage - application process

Mortgage - competitive rate of interest

Savings Account - consistency of rates

Savings Account - online service