Moneywise Customer Service Awards: shortlists
Feature
Over 12,000 of you voted, making it the biggest customer service survey about financial providers in Britain.
The winners will be revealed on 24 June.
The shortlist of the Most Trusted Companies is as follows:
Most trusted current account provider
Clydesdale Bank
The Co-operative Bank
First Direct
Nationwide Building Society
Smile
Yorkshire Bank
Most trusted motor insurance provider
The Co-operative Insurance
LV=
Marks & Spencer Money
Nationwide Building Society
NFU Mutual
RIAS
Most trusted home insurance provider
The Co-operative Insurance
LV=
Marks & Spencer Money
Nationwide Building Society
NFU Mutual
Post Office
Most trusted credit card provider
The Co-operative Bank
First Direct
John Lewis
Marks & Spencer Money
Nationwide Building Society
Tesco Bank
Most trusted mortgage provider
Britannia
Cheltenham & Gloucester
Coventry Building Society
First Direct
HSBC
Nationwide Building Society
Most trusted savings account provider
Britannia
Coventry Building Society
First Direct
Nationwide Building Society
Post Office
Yorkshire Building Society
Most trusted cash ISA provider
First Direct
Leeds Building Society
Marks & Spencer Money
Nationwide Building Society
NS&I
Yorkshire Building Society
Most trusted life insurance provider
Aviva
Bright Grey
HSBC
Legal & General
LV=
Tesco Bank
Most trusted private medical insurance provider
Benenden Healthcare Society
BUPA
CIGNA
PruHealth
Simplyhealth
Most trusted travel insurance provider
American Express
Direct Travel Insurance
First Direct
Marks & Spencer Money
Nationwide Building Society
Saga
Most trusted personal loan provider
First Direct
Nationwide Building Society
NatWest
Sainsbury's Bank
Tesco Bank
Zopa
Best current account for call centre service
First Direct
Smile
The Co-operative Bank
Intelligent Finance
Nationwide Building Society
Royal Bank of Scotland
Best current account for online service
First Direct
HSBC
Intelligent Finance
Nationwide Building Society
Smile
The Co-operative Bank
Best current account for branches
Bank of Scotland
Lloyds TSB
Nationwide Building Society
Royal Bank of Scotland
The Co-operative Bank
Yorkshire Bank
Best motor insurance provider for service
LV=
Marks & Spencer Money
Nationwide Building Society
NFU Mutual
RIAS
Saga
Best motor insurance provider for claims
Churchill
Direct Line
LV=
NFU Mutual
Saga
Sheila’s Wheels
Best home insurance provider for service
Castle Cover
LV=
Marks & Spencer Money
Nationwide Building Society
NFU Mutual
The Co-operative Insurance
Best home insurance provider for claims
LV=
Marks & Spencer Money
Nationwide Building Society
NFU Mutual
RIAS
The Co-operative Insurance
Best credit card for online service
Capital One
Egg
First Direct
John Lewis
Nationwide Building Society
Smile
Best credit card for call centre service
American Express
First Direct
John Lewis
Sainsbury's Bank
Tesco
The Co-operative Bank
Best mortgage provider for application process
Britannia
Cheltenham & Gloucester
Coventry Building Society
First Direct
HSBC
Nationwide Building Society
Best mortgage provider for competitive rate of interest
Britannia
Coventry Building Society
First Direct
HSBC
Nationwide Building Society
Woolwich
Best savings account for online services
First Direct
ING Direct
Intelligent Finance
Nationwide Building Society
Royal Bank of Scotland
Yorkshire Building Society
Best savings account for consistency of rates
AA
Coventry Building Society
ICICI
Northern Rock
Post Office
Tesco Personal Finance
Best cash ISA provider for online service
First Direct
HSBC
ING Direct
Nationwide Building Society
NatWest
NS&I
Best cash ISA provider for consistency of rates
Coventry Building Society
First Direct
Leeds Building Society
Marks and Spencer Money
Northern Rock
Yorkshire Building Society
