|Cashback Rewards||Customers will also be eligible for a 5.00% cashback introductory bonus rate payable in the first 3 months on the first £2,500 worth of purchases (subject to company limit), reverts to 1.25% on purchases. Cashback will be payable at 2.5% on every full pound spend and charged per purchase made during the Card anniversary month if purchases have been made in excess of £10,001, on the Card, in the preceding 12 months. This will be credited in the following month.
|Other Incentives||Refund Protection
Should any UK retailer, online or offline, refuse to refund the cardholder for any covered goods within 90 days of purchase, AMEX promise to refund them. Policy covers undamaged goods only and begins where any insurance or merchant returns policy leaves off. Up to £300 per item and £750 per card account. Certain goods excluded and policy subject to conditions of cover.
|Purchase protection||Free purchase protection is available.
|Internet fraud protection||Fraud Protection Guarantee:
Victims of fraud won't be held responsible for any fraudulent charges , as long as they have taken reasonable care to protect their account details and PIN.
As soon as AMEX is alerted to fraud, they will do all they can to resolve the matter and return the account to normal. For example, they will credit the account in full as soon as possible, and arrange a replacement Card, with a new secure card number.
For added protection, cardholders should always check their statements. This can be done online with online services, where transactions can be checked daily. Or, if registered for Card Alerts, cardholders can monitor their account activity, with weekly account balance updates by email or text message.